general terms and conditions

1. INTRODUCTION
Welcome to Zayra Luxe Co. By using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

2. COMPANY INFORMATION
Zayra Luxe Co is a business registered in the Netherlands.
KvK Number: 98040189
VAT Number: -
Registered Address: Hooilaan 128, 4816EJ
Email: Ilyasmtazie@gmail.com

3. PRODUCTS AND PRICING
All products are subject to availability. Prices are displayed in GBP and include any applicable taxes. We reserve the right to modify prices and correct errors at any time.

4. ORDERS
By placing an order, you make an offer to purchase products in accordance with these terms. We reserve the right to accept or reject your order. You will receive an email confirmation once your order has been accepted.

5. PAYMENT
Payments can be made securely via Credit Card or Apple Pay. All payments are processed through secure payment gateways.

6. SHIPPING AND DELIVERY

  • Orders placed before 11 PM (UK time) will be shipped the same day.

  • We offer free shipping on all orders.

  • Estimated delivery times will be provided at checkout.

  • Please note that products are shipped from the Netherlands, and customs duties or import taxes may apply.

7. RETURNS AND REFUNDS

  • We offer a 30-day 100% money-back guarantee.

  • Returns must be in original condition and packaging.

  • Refunds will be issued to the original payment method within [X] working days after we receive the returned items.

8. CUSTOMER SERVICE
We are always available for your questions and will respond within 24 hours. Contact us at [YOUR CONTACT EMAIL].

9. LIABILITY
Zayra Luxe London is not liable for any indirect, incidental, or consequential loss arising from the use of our products or website. Our liability is limited to the value of the purchased goods.

10. PRIVACY
We respect your privacy. All personal information collected will be used in accordance with our Privacy Policy.

11. GOVERNING LAW
These terms and conditions are governed by the laws of the Netherlands. However, UK consumer protection laws may apply to customers based in the UK. Any disputes will be subject to the exclusive jurisdiction of the courts of the Netherlands, unless UK law requires otherwise.

12. CHANGES TO TERMS
We reserve the right to update or modify these terms at any time. Updated versions will be posted on our website.