SHIPPING POLICY

SHIPPING POLICY – ZAYRA LUXE CO

1. INTRODUCTION
At Zayra Luxe Co, we strive to deliver your orders quickly and reliably. This Shipping Policy explains how your orders are processed, shipped, and delivered.

2. ORDER PROCESSING

  • Orders placed before 23:00 (UK time) on business days will be shipped the same day.

  • Orders placed after 23:00 or on weekends/holidays will be processed the next business day.

  • You will receive an order confirmation email once your order is processed.

3. SHIPPING METHODS & DELIVERY TIMES

  • We offer FREE shipping on all orders.

  • Estimated delivery times:

    • Standard UK shipping: 3–7 business days

    • Express shipping (if available): 1–3 business days

  • Please note that delivery times are estimates and may vary due to customs, postal delays, or other unforeseen circumstances.

4. SHIPPING FROM THE NETHERLANDS

  • All orders are shipped from the Netherlands.

  • Customs duties or import taxes may apply for UK customers. These are the responsibility of the customer.

5. TRACKING YOUR ORDER

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this number to track your shipment until it reaches you.

6. LOST OR DELAYED ORDERS

  • If your order is delayed or lost, contact our customer service at Ilyasmtazie@gmail.com

  • We will assist you in locating your package or arranging a replacement if necessary.

7. CONTACT US
For questions about shipping, delivery, or tracking, please contact us:
Email: Ilyasmtazie@gmail.com